Managed Support Services – Optimise Tech Group

Managed Support Services

Managed Support Services

Allows businesses to shift their computing operations and management to professional IT services organizations. This is especially useful for companies that do not have the budget for full-time or in-house IT staff.

 

Why Optimise?

  • We have dedicated and knowledgeable IT professionals that can manage your business technology 24×7. You have one number to call.
  • Reduces or eliminates the need to hire on-site computer staff.
  • We save you money by proactively performing system health checks to anticipate, identify and correct potential issues before they become problems.
  • We keep your business systems up to date to keep them operating optimally.

At Optimise, we offer flexible and affordable managed service and support plans for all of our solutions. We can customize managed services plans to help meet your business needs, whether as your sole IT Support Team or augmenting your existing IT Staff. We implement processes that proactively monitor and manage our clients systems to detect potential issues before they become bigger problems. This greatly helps to minimize downtime which can impede business performance and keeps technology working optimally for you!

 

  • 24x7x365 IT Managed Services & Support
  • Proactive Care & Maintenance
  • Remote & On Site Support
  • Help Desk
  • Virus, Spyware, Malware & Ransomware Protection & Recovery
  • Operating Systems Patch & Service Pack Management
  • Systems Performance Analysis & Troubleshooting
  • Custom Project Work
  • Executive Dashboard Reporting of all activities
  • Risk Assessment (including HIPAA and PCI Compliance)
  • IT Staff Augmentation
  • Training & Mentoring

 

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